Onboard with vigor Start the relationship off right by introducing new board members to the basic roles and responsibilities of service as a nonprofit board member, and also provide specific information about re:MADE’s mission and activities.
Here is a sample outline of what might be covered in the orientation:
re:MADE’s mission and history, and its statement of values
Annual report or other document that lists the donors/grantmakers that support the nonprofit
Board roster and list of committees, their charters, and who serves on them
Calendar of meetings for the year ahead
Help manage expectations of new board members by sharing a "position description" with them, tailored for your nonprofit. DO include any expectations about personal giving/fundraising efforts.
Have you considered asking a veteran board member to serve as a board buddy or mentor for a new board member?
Name tags and/or tent cards on the table at meetings are helpful so that new board members can get to know their colleagues and connect names with faces.
Some people join boards to share their professional expertise with the nonprofit. Others want to do something completely different from their normal professional life when they volunteer, so make sure to ask your new board member what s/he is most interested in before assigning new board members to committees.
A follow-up phone call from the board chair after the board member agrees to serve, but before his or her first meeting, can set the stage for a positive communications and a productive relationship with the board chair.
The orientation meeting itself can include a field trip to see the nonprofit’s mission in action via a tour of the nonprofit’s facilities - consider sharing a video if an in-person visit isn't practical.
Don't forget to include in the orientation background on any special issue(s) that pertain specifically to your nonprofit's mission, plus information on: governance policies (so that all board members are reminded about their legal and fiduciary duties); accountability practices (such as the need to disclose conflicts of interest); and the responsibility to review and approve the executive director's performance and compensation, among other key policies. (A sample orientation checklist is linked below in the Resources section.)
Inviting fellow-board members, such as officers or committee chairs, to lead relevant portions of the orientation offers another way for newbies to get to know their colleagues on the board as well as the roles they play individually.
Inviting all veteran board members to attend each board orientation gives those board members who missed their own orientation – or would like a refresher – to get caught up, and also reinforces a culture of continuous learning.
Keep it short – maybe approach the orientation in “bites” instead of one huge gulp – so that new board members are not overwhelmed with all the information.
Make sure every board member knows who s/he can ask with questions, and that there is no such thing as a “dumb” question! Encourage a culture of inquiry and candor.
Beyond OrientationSociety expects so much from our volunteer board members – in turn we need to thoughtfully prepare and support them. Rarely do new members arrive on the board with years of experience in the nonprofit sector. Most often they will have only a passing familiarity with what a nonprofit is all about, but lots of passion for the mission of your organization. Consequently, finding ways to "educate" your board members on a regular basis about their important role, as well as about issues that impact the environment in which the nonprofit operates, are high priority activities that promote ongoing board engagement.
Education for Board MembersNot everyone is familiar with the roles and responsibilities of board members for a charitable nonprofit and fortunately educational programs for board members abound. The harder issue is asking volunteers to take time to learn about their role and grasp what makes a great board member. Luckily there are watch-from-your-computer options, although in-person, and especially peer-to-peer programs, are often the most useful – and fun.
Many state associations of nonprofits offer special programs for board members, whether by webinars, or in-person, on governance topics, including basic board roles and responsibilities
Consider asking the board chair of another nonprofit to give a presentation to your nonprofit’s board. Peer-to-peer learning is powerful!
Board members may also be curious about insurance policies that cover their volunteer service and their duty of due care should motivate them to ensure that the nonprofit is covered with adequate insurance protection. Of note in the nonprofit world: Directors & Officers liability insurance usually covers not only board members and officers; it also generally also covers the CEO and other staff, as well as the nonprofit’s corporate actions. The Nonprofit Risk Management Center is a resource on issues that can help board members understand the role of insurance and the importance of risk management
We've compiled lots of tips and tools about effective meetings that board members can use to make sure that board meetings are efficient, effective, and engaging!